Privacy Policy

Your Privacy Matters to Truestyle Farm Hub Private Limited

At Truestyle Farm Hub Private Limited, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website, purchase our agricultural products, or interact with our services.

We believe that transparency builds trust. This policy has been prepared to help customers, farmers, dealers, distributors, business partners, and website visitors clearly understand how their information is handled in accordance with applicable laws and responsible business practices.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.

Our Commitment to Privacy

Protecting your personal information is one of our highest priorities. We implement responsible privacy practices and appropriate security measures to ensure that your information is handled with care throughout your interaction with Truestyle.

This Privacy Policy applies to information collected through our official website, customer enquiries, product purchases, support requests, dealer interactions, and other services offered by Truestyle Farm Hub Private Limited.

We are committed to collecting only the information necessary to provide our products and services, improve customer experience, fulfil legal obligations, and maintain secure business operations.
Last Updated: 09 July 2026

Information We Collect

To provide our agricultural products, customer support, and online services efficiently, Truestyle Farm Hub Private Limited may collect certain information that you voluntarily provide while interacting with our website or business. The information collected enables us to process orders, communicate effectively, improve customer experience, and comply with applicable legal requirements.

We collect only the information that is necessary for legitimate business purposes and handle it responsibly in accordance with this Privacy Policy.

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • State & District
  • PIN Code

Business Information

Where applicable, we may collect business-related information to facilitate dealer registrations, distributor partnerships, business transactions, and regulatory compliance.

  • Farm Name
  • Company Name
  • GST Number
  • Business Address

Payment Information

Payments made through our website are securely processed using trusted third-party payment gateway providers.

For your security, Truestyle Farm Hub Private Limited does not collect or store the following confidential payment information:

  • Debit Card Numbers
  • Credit Card Numbers
  • CVV
  • UPI PIN
  • Internet Banking Passwords
We collect information only for legitimate business purposes such as order processing, customer support, secure transactions, product delivery, dealer management, and improving our products and services. Sensitive payment credentials are never stored on our systems.

Automatically Collected Information

When you visit the Truestyle website, certain technical information may be collected automatically to help us understand how our website is used, improve its performance, enhance security, and provide a better browsing experience.

This information does not generally identify you personally but helps us analyze website traffic, diagnose technical issues, optimize content, and maintain the reliability of our online services.

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System

Website Usage Information

  • Date & Time of Visit
  • Pages Visited
  • Website Usage Statistics
  • Cookies and Similar Technologies
Automatically collected information helps us improve website performance, monitor system security, understand visitor behavior, optimize user experience, and deliver reliable online services without unnecessarily collecting personal information.

How We Use Your Information

Truestyle Farm Hub Private Limited uses the information we collect to provide high-quality agricultural products and services, improve customer experience, maintain secure business operations, and comply with applicable legal and regulatory requirements.

Your information is used only for legitimate business purposes and is handled responsibly in accordance with this Privacy Policy. We do not use your personal information for purposes that are inconsistent with the reasons for which it was collected.

Customer & Order Services

  • Process your orders
  • Deliver purchased products
  • Provide customer support
  • Respond to enquiries

Business & Security Purposes

  • Verify transactions
  • Send order confirmations
  • Share shipping updates
  • Improve our products and services
  • Prevent fraud and misuse
  • Comply with legal obligations
  • Send promotional offers (where permitted)
We use your information only to operate our business, fulfil your orders, provide customer support, enhance our products and services, maintain website security, and meet applicable legal obligations. We do not use your information for unauthorized purposes.

Order Communications

To keep you informed throughout your purchase journey, Truestyle Farm Hub Private Limited may communicate with you regarding your orders, payments, deliveries, and customer support requests. These communications are an essential part of providing our products and services efficiently.

Order-related communications are sent only when necessary to process your purchase, provide important updates, or assist with customer service. These communications are considered service-related and are not promotional in nature.

Communication Channels

  • Email
  • SMS
  • WhatsApp
  • Phone Call

Types of Order Updates

  • Order Confirmation
  • Payment Confirmation
  • Shipping Updates
  • Delivery Status
  • Product Information
  • Customer Support & Service Notifications
These communications are intended to help you stay informed about your orders and ensure a smooth purchasing experience. They may continue until your order has been successfully completed or your support request has been resolved.

Marketing Communications

With your consent, Truestyle Farm Hub Private Limited may send you marketing and promotional communications to keep you informed about our latest products, agricultural innovations, seasonal offers, and educational resources. Our goal is to provide valuable information that supports your farming activities and helps you make informed decisions.

Marketing communications are sent only where permitted by applicable laws or where you have chosen to receive such updates. You remain in control of your communication preferences at all times.

Promotional Updates

  • Product Launch Updates
  • New Product Announcements
  • Seasonal Farming Offers
  • Promotional Campaigns

Educational Content

  • Agricultural Tips
  • Crop Management Guidance
  • Best Farming Practices
  • Educational Resources & Updates
You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in our communications or by contacting our customer support team. Opting out of marketing messages will not affect essential service-related communications regarding your orders or account.

Cookies

Truestyle Farm Hub Private Limited uses cookies and similar technologies to improve your browsing experience, enhance website functionality, and better understand how visitors interact with our website. Cookies help us provide a faster, more personalized, and more efficient online experience.

Cookies are small text files stored on your device by your web browser. They do not generally contain personally identifiable information but enable certain website features and help us analyze website performance.

How We Use Cookies

  • Remember your preferences
  • Maintain secure login sessions
  • Improve website performance
  • Analyze visitor traffic and usage patterns

Your Cookie Choices

Most web browsers allow you to control or disable cookies through their settings. You may choose to block or delete cookies at any time according to your preferences.

Please note that disabling cookies may affect certain features and functionality of our website, which could result in a less personalized browsing experience.

Cookies help us provide a secure, efficient, and user-friendly website experience. By continuing to use our website, you consent to the use of cookies in accordance with this Privacy Policy, unless you choose to disable them through your browser settings.

Sharing of Information

Truestyle Farm Hub Private Limited values your trust and is committed to protecting your personal information. We do not sell, rent, trade, or otherwise disclose your personal information to third parties for their independent marketing or commercial purposes.

Your information may be shared only when it is necessary to provide our products and services, fulfil your orders, support our business operations, or comply with applicable legal obligations. All authorized service providers are expected to maintain appropriate confidentiality and security standards.

Trusted Service Providers

  • Payment Gateway Providers
  • Courier & Logistics Partners
  • IT Service Providers
  • Cloud Hosting Providers

Responsible Information Sharing

We may disclose information to government authorities or regulatory bodies when disclosure is required by applicable law or a valid legal process.

Service providers engaged by Truestyle are authorized to use your information only to perform services on our behalf and are expected to safeguard your information appropriately.

Truestyle shares personal information only when necessary to provide our services, support business operations, or meet legal requirements. We never sell or trade your personal information to third parties for marketing purposes.

Data Security

Truestyle Farm Hub Private Limited is committed to protecting the confidentiality, integrity, and security of your personal information. We implement appropriate technical, administrative, and organizational measures designed to safeguard the information we collect against unauthorized access, misuse, loss, alteration, or disclosure.

Our security practices are regularly reviewed to help maintain a secure environment for our customers, business partners, and website visitors while supporting safe online transactions and reliable business operations.

Security Measures

  • Protection against Unauthorized Access
  • Measures to Prevent Data Loss
  • Protection against Data Theft
  • Safeguards against Unauthorized Disclosure

Responsible Data Protection

We maintain security practices intended to reduce the risks of misuse, unauthorized modification, and accidental exposure of personal information while supporting secure business processes.

Although we continuously work to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Users should also take appropriate precautions to protect their own devices and account credentials.

While we employ appropriate security measures to protect your information, no internet transmission or electronic storage system can guarantee absolute security. We encourage users to take reasonable precautions when accessing online services.

Data Retention

Truestyle Farm Hub Private Limited retains your personal information only for as long as it is necessary to fulfil the purposes for which it was collected, including providing our products and services, maintaining business records, complying with legal obligations, and supporting customer relationships.

Once the applicable retention period has expired and your information is no longer required for legitimate business or legal purposes, we take appropriate steps to securely delete, anonymize, or otherwise dispose of the information in accordance with our data management practices.

Why We Retain Information

  • Complete customer transactions
  • Provide customer support
  • Maintain business records
  • Meet legal and regulatory requirements

After the Retention Period

  • Resolve disputes where applicable
  • Enforce contractual agreements
  • Securely delete information
  • Anonymize data where appropriate
We retain personal information only for as long as necessary to support our business operations, fulfil legal obligations, and provide customer services. When information is no longer required, it is securely deleted or anonymized using appropriate data management practices.

Your Rights

Truestyle Farm Hub Private Limited respects your privacy rights and is committed to providing you with reasonable control over your personal information. Subject to applicable laws and regulatory requirements, you may exercise certain rights regarding the information we collect and maintain about you.

We will make reasonable efforts to respond to legitimate requests in accordance with applicable legal obligations. Certain requests may be limited where information must be retained for legal, regulatory, security, or contractual purposes.

You May Request To

  • Access your personal information
  • Update inaccurate information
  • Correct your account details
  • Delete eligible personal information

Additional Rights

  • Withdraw marketing consent
  • Raise privacy-related concerns
  • Submit requests in accordance with applicable legal requirements
Some requests may be subject to applicable legal obligations, identity verification, record retention requirements, or other regulatory limitations. We will review each request carefully and respond within a reasonable timeframe.

Children's Privacy

Truestyle Farm Hub Private Limited is committed to protecting the privacy of children. Our products, services, and website are intended for individuals who are 18 years of age or older and are not designed to knowingly collect personal information from children.

We encourage parents and legal guardians to supervise children's online activities and help ensure that personal information is not shared without appropriate guidance and consent.

Our Commitment

  • Our services are intended for individuals aged 18 years and above.
  • We do not knowingly collect personal information from children under the age of 18.
  • We encourage responsible use of our website under parental or guardian supervision where appropriate.

If Information Is Collected

If we become aware that personal information has been collected from a child under the age of 18 without appropriate authorization, we will take reasonable steps to investigate the matter and remove such information from our systems where applicable.

Parents or legal guardians who believe that a child has provided personal information to us may contact our support team so that appropriate action can be taken.

If you believe that a child under the age of 18 has submitted personal information through our website or services, please contact us promptly so that we can review the situation and take appropriate action in accordance with applicable laws.

Third-Party Services

Our website may contain links to third-party websites, applications, payment gateways, logistics providers, or other online services that are operated independently of Truestyle Farm Hub Private Limited. These services are provided for your convenience and may be subject to their own terms, conditions, and privacy practices.

While we carefully choose our business partners where appropriate, we do not control the privacy policies, security practices, or content of third-party websites or services. We encourage users to review the privacy policies of any external websites before providing personal information.

External Services

  • Third-party websites
  • Online payment gateway providers
  • Courier and logistics services
  • Other external applications and service providers

Your Responsibility

Once you leave the Truestyle website and access a third-party service, your interactions are governed by the privacy policy and terms of that respective provider.

We recommend reviewing the privacy policies and security practices of every third-party website or service before submitting personal or financial information.

Truestyle Farm Hub Private Limited is not responsible for the privacy practices, content, security, or policies of third-party websites or services. Users are encouraged to review the applicable policies of any external service they choose to access.

Data Transfers

In certain circumstances, Truestyle Farm Hub Private Limited may process or transfer your information to authorized service providers where necessary to deliver our products, support our business operations, or provide customer services. Such processing is carried out using secure systems and appropriate safeguards designed to protect your personal information.

Any transfer of information is performed only for legitimate business purposes and in accordance with applicable legal, contractual, and regulatory requirements. We take reasonable measures to ensure that authorized service providers maintain appropriate standards for the protection of your information.

When Data May Be Processed

  • To provide our products and services
  • To support customer service operations
  • To facilitate secure business processes
  • Through authorized service providers using secure systems

Our Safeguards

We implement reasonable technical, organizational, and contractual safeguards to help ensure that personal information remains protected during processing and any authorized data transfers.

Authorized service providers are expected to process personal information only for approved purposes and in accordance with applicable privacy, security, and confidentiality requirements.

Where data transfers are necessary to provide our services, Truestyle ensures that appropriate safeguards are implemented to protect your personal information throughout the processing lifecycle.

Legal Compliance

Truestyle Farm Hub Private Limited may disclose personal information when required to do so by applicable laws, regulations, judicial proceedings, or lawful requests from competent government authorities. We are committed to complying with all applicable legal and regulatory obligations while continuing to safeguard your personal information.

Any disclosure of personal information will be limited to what is reasonably necessary for the specific legal purpose and will be carried out in accordance with applicable privacy and data protection requirements.

We May Disclose Information To

  • Comply with applicable legal obligations
  • Respond to lawful requests from government authorities
  • Meet regulatory and statutory requirements

Protection of Rights & Security

  • Protect our legal rights and interests
  • Prevent fraud and unlawful activities
  • Investigate security incidents
  • Protect our customers, employees, business partners, and the public
Personal information will be disclosed only when required or permitted by applicable law, or when reasonably necessary to protect legal rights, prevent fraud, investigate security incidents, or safeguard the interests of our customers, business operations, and the public.

Changes to this Privacy Policy

Truestyle Farm Hub Private Limited may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, technological developments, or improvements to our products and services. We encourage users to review this page periodically to stay informed about how we protect and manage personal information.

Any revisions to this Privacy Policy will become effective upon publication on this page unless otherwise stated. The "Last Updated" date at the beginning of this Privacy Policy will indicate when the latest changes were made.

Policy Updates

  • Reflect changes in business operations
  • Comply with applicable legal and regulatory requirements
  • Enhance privacy and security practices
  • Improve our products and customer services

Staying Informed

We recommend reviewing this Privacy Policy periodically to understand any updates regarding the collection, use, storage, and protection of your personal information.

Your continued use of our website, products, or services after any changes have been published constitutes your acceptance of the revised Privacy Policy.

We reserve the right to modify this Privacy Policy at any time. Updated versions will be published on this page together with the revised Last Updated date so that you can easily identify the most recent version.

Contact Us

If you have any questions regarding this Privacy Policy, the way we collect or process your personal information, or if you wish to exercise your privacy rights, please feel free to contact us. Our team will make reasonable efforts to respond to your enquiry as promptly as possible.

We value your trust and are committed to providing transparent communication and responsible handling of your personal information. Whether you require clarification about this Privacy Policy or need assistance with your personal data, we are here to help.

Truestyle Farm Hub Private Limited

  • 81/1A, Suramangalam Main Road,
    Near 3 Roads, Sundaram Colony,
    Salem – 636005,
    Tamil Nadu, India.
  • care@truestyle.in
  • +91 98941 73265
  • Monday to Saturday
    9:30 AM – 6:30 PM (IST)
We appreciate your trust in Truestyle Farm Hub Private Limited. If you have any questions about this Privacy Policy or how your personal information is handled, our team is always available to assist you with professionalism, transparency, and care.
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